Policies, made clear.

Everything you need to understand your account, order, delivery, payment and data rights.

PRIVACY

Privacy Policy

What the website and Android app collect, why data is used, service providers, security, retention and deletion.

TERMS

The rules governing accounts, catalogue information, orders, secure payments, offers and use of the service.

DELIVERY

Serviceability, delivery slots, charges, delays, addresses and failed-delivery handling.

CANCELLATIONS

When cancellation is possible, how to request it and how approved prepaid refunds are handled.

RETURNS

Eligibility for damaged, incorrect, missing, perishable and non-perishable product claims.

ACCOUNT DATA

A public, automated deletion resource for Mavora's Mart customers.